What does a build actually cost, then?
Your first month. That is the whole answer. Foundation is $500, month one is when we build the first working version, and there is no separate invoice for it.
This is unusual and it is on purpose. A studio that charges $8,000 up front and $200 a month has to sell you a big project whether you need one or not. We would rather be cheap to start and worth keeping.
Four hours a month sounds like nothing.
It is nothing, if the software is wrong. It is a lot, if the software is right and you are polishing it. Most organizations spend the first two or three months on Operations while we build the thing, then settle back down to Foundation once it is doing its job.
Moving between plans takes an email and thirty days. Nobody is stuck on the wrong one.
What counts against my hours?
New behavior. A new screen, a new report, a new field, a new integration, a change to how something works.
What never counts: fixing a bug, hosting, backups, patching, monitoring, responding to you, or the meeting where we decide what to build. If it stops doing what it was built to do, that is on us and it is free.
What if we need more than the plan carries in one month?
We quote the overage before we start it, at your plan's effective rate, and you say yes or no in writing. It never lands on an invoice you have not already seen.
Unused hours roll forward one month on every plan, so a quiet month is not a wasted one.
Do you really not have a contract?
There is an agreement, and you sign it, because you should know what you are buying. What it does not contain is a minimum term, an auto-renewing term, an early termination fee, or a notice window you can miss.
Thirty days notice on any plan. We hand over the code, the data, and the accounts, and we help your next developer get oriented. That is in writing too.
A plan or a project? How do I tell?
Buy a plan if you already know roughly what needs to exist and you want somebody running it afterwards. Month one is the build, so a plan is usually both faster and cheaper than paying for discovery first.
Buy discovery if somebody who is not in the room has to approve the spend, or if you genuinely do not know what the answer is yet. Buy code rescue if the thing already exists and the question is whether it is safe.
Projects are $150 an hour flat. The plans work out between $94 and $125 an hour. That gap is not a trick, it is what committing to each other is worth.
Is there a discount for churches and nonprofits?
On giving, yes: 3.5 percent instead of 5 on donations processed through what we build, with card processing paid out of that number.
On the plans, no, and we would rather explain why than pretend. The work costs the same to do. What we can do is be honest about which plan you actually need, which for most congregations under a thousand is Foundation.